TERMS OF SERVICE
1. Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree, please refrain from using our site.
2. Eligibility
By placing an order, you confirm that you are legally capable of entering into a binding contract.
3. Product Information
- Accuracy: We strive to ensure all product descriptions, images, and pricing are accurate. However, errors may occur. We reserve the right to correct any errors, update information, or cancel orders if needed.
- Availability: All products are subject to availability. If an item is out of stock, we will notify you as soon as possible.
4. Pricing and Payments
- Currency: All prices are listed in Australian Dollars (AUD).
- Payment Methods: We accept payments via major credit cards, PayPal, and other secure payment gateways.
- Errors: If a pricing error occurs, we reserve the right to cancel or amend the order after notifying you.
5. Shipping and Delivery
- Australia: Standard and express shipping options are available.
- International: We are not currently shipping internationally.
- Delays: We are not responsible for delays caused by postal services or customs.
6. Returns and Exchanges
- Due to the intimate nature of our products, all sales are final. Please review our sizing guides and product details carefully before purchasing.
- Faulty or damaged items may be eligible for replacement or refund. Contact us within 7 days of receiving your order.
7. Intellectual Property
All content on our website, including images, logos, and text, is the property of Spicy Culture and protected under intellectual property laws. You may not copy, reproduce, or distribute any content without our written permission.
8. User Conduct
By using our website, you agree to:
- Use it for lawful purposes only.
- Avoid uploading or sharing harmful, defamatory, or offensive content.
- Refrain from attempting to hack, disrupt, or interfere with our services.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy, which complies with Australian law. By using our site, you consent to the collection and use of your information as described.
10. Limitation of Liability
Spicy Culture is not liable for:
- Indirect or consequential damages resulting from the use of our website or products.
- Losses caused by third-party services such as shipping or payment providers.
Our maximum liability is limited to the value of the goods purchased.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will take effect immediately upon posting on our website. Please check regularly for updates.
12. Governing Law
These terms are governed by the laws of Australia, and any disputes will be resolved under Australian jurisdiction.
13. Contact Information
If you have any questions or concerns, please complete the contact form here.
Thank you for choosing Spicy Culture! We’re excited to be part of your journey.